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Contact Us

Rainkine Thompson Australia Pty Ltd

Trading as FleetSeek

 

Postage Address

PO Box 4008

East Richmond

VIC 3121


Tel:

1300 693 533


E-mail:

info@fleetseek.com.au

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To effectively manage your fleet, you need to be aware of where your fleet are now and where the vehicles have been in the past.

 

For many transport and service businesses, their 2 major operating expenses are human resources and vehicle costs. RTL’s FleetSeek system will help manage and monitor these assets and ensure that you get the most out of them.


Service Delivery

FleetSeek telematics system's have been implemented successfully in numerous vehicle fleets, across Australia. For the majority of customers, however, FleetSeek's telematics systems are not shrink-wrapped packages but advanced systems, which not only solve specific problems, but also enhance business agility at a strategic level.

 

FleetSeek's systems are much more than just pieces of hardware and software. FleetSeek operates under the umbrella of RTL Telematics, which as a well respected telematics design house, manufacturer, supplier and support organisation is continously looking to create improvements and developments in our robust telematics offering. Achieving practical, and Real-Time results of implementing a solution is carried out with a dedicated Account Manager, assigned especially to your business - who will manage the roll out process.

 

Project Planning

FleetSeeks's project delivery model ensures that customer projects are completed within budget, on time and to exact specifications.

The model comprises five phases:

  • Sales
  • Project scope analysis
  • System design and development
  • Implementation
  • Support

Team Approach

One of the concepts at the heart of our Project Delivery Model are teams consisting of agreed roles and representatives. These teams are comprised of highly trained and experienced staff whose sole task is to implement our solutions to pre-agreed standards.

For each new stage in a project, we establish a steering group and a project team consisting of FleetSeek internal project consultants as well as key customer representatives. They then work together towards clearly defined, measurable goals.

 

Project Quality

Our quality assurance methodology checkpoints all actions in the project delivery process. This is designed to ensure that any implementation issues surface and can be addressed immediately.

Sign-off milestones during key stages in the project allow the customer to take full part in controlling the course of events. Both the customer and FleetSeek can agree that targets have been attained with 100% transparency.

 

Quality Assurance

FleetSeek is committed to customer satisfaction.

Our primary goal is to provide the highest standards of quality in everything that we do. Quality performance is one of the cornerstones of our company culture and is considered a personal responsibility of all employees. FleetSeek aims to:

  • Exceed customer expectations by delivering quality products and services in a consistent and timely manner.
  • Deliver exceptional levels of customer service through continual assessment of customer satisfaction.
  • Ensure that all products and services comply with applicable regulations and meet or exceed specified requirements regarding performance, quality, reliability, maintainability and durability.